Frequently Asked Questions
Everything you need to know about your Ever-Pretty experience.
How do I determine the best size for my dress?
We recommend checking our specific size chart located on each product page. Since evening wear sizing can vary from everyday clothing, please take your bust, waist, and hip measurements to ensure the perfect fit.
What is your return policy for evening gowns?
We offer a 30-day return policy for most items. Dresses must be in their original condition, unworn, unwashed, and with all tags attached to be eligible for a full refund.
How long does shipping take?
Standard shipping typically takes 5-10 business days, while expedited options are available at checkout. Processing time usually takes 1-2 business days before the order leaves our warehouse.
Can I track my order once it has been placed?
Yes, once your order is shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Are your dresses true to the colors shown online?
We strive to display our products as accurately as possible; however, due to different monitor settings and lighting, the actual color of the dress may vary slightly from what you see on your screen.